EntelliCenter
Engagement Management |
EntelliCenter provides a reliable and repeatable project platform by which product companies can manage the lifecycle of their professional services engagements. With EntelliCenter, clients are able to operate their professional services groups with improved efficiencies while delivering a consistent high-quality customer experience.
An operational system that is customized based upon plans developed by an EntelliVision team, EntelliCenter ensures that every engagement is executed to the same high quality standards - defined as on time, on budget, complete and in compliance with client requirements.
EntelliCenter services range from verification of customer environment and scheduling of services to a complete professional services (PS) “mission control center” with the capability to optimize and manage a client company’s entire portfolio of PS engagements, from origin of project to recording of captured income.
Positioned by itself or with other Entelligence solutions such as EntelliSales each EntelliCenter operation has its own highly skilled client-dedicated team that employs optimized PSA technology to manage delivery of core services.
EntelliCenter benefits include:
- Brand consistent delivery
- Superior customer experience
- No more "Be-Backs"
- Increased brand loyalty
- Accurate and timely reporting with performance metrics
- Increased revenue capture cycle
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