Arkansas Public Servants Use Citrix Software to Be More Efficient
February 17th, 2012 by dennis
Joe Friday probably wouldn’t believe it, but police in Rogers, Arkansas are giving all of their patrol cars mobile access to a key public safety application, running on XenDesktop and Wyse laptops. Fire trucks and ambulances are also using the application to be more efficient. GPS antennae mounted on police patrol cars feed their coordinates back to XenDesktop, which are then sent to their 911 call center and police dispatch.
This has created so much more efficiency on many levels, and may be a model for larger cities’ police, fire, and EMS systems. Alan Lantz, System Administrator at the City of Rogers explains: “Before the mobile public safety implementation, an officer would write a ticket or two then have to make a trip back to the police department to file the reports while the incidents were still fresh. By giving them wireless access to the public safety application via XenDeskop from their patrol cars, we’ve eliminated the wasted time of officers driving back to the police department to file reports. Officers can stay out in the field all day long and do the reporting from their cars. This equates to more hours on the road; which translates to faster response times to accidents/calls citywide.”
To read the entire Q and A with Mr. Lantz, go to: http://blogs.citrix.com/2011/12/28/citrix-customer-gives-police-cars-mobile-access-to-%e2%80%9chelp-catch-the-bad-guys%e2%80%9d/