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Managed Deployments

Worry Free IT Deployments with Entelligence’s Managed Deployment Services

The enterprise data world is doubling every two years and growing by a factor of 50 over the coming years. Yet, the number of IT professionals trained to design, deploy and manage these systems is not keeping pace.

IT organizations must find, hire and train more professionals than ever—a need internal departments alone cannot fill. Yet, all too often, IT managers get burned hiring consultants, essentially rolling the dice with unknown and unproven resources.

And this leads to costly “Be-Backs” – that is, false starts, failures, escalations and revisits that consume time and resources.

The reason is simple: the industry does not provide a systematic way to hire and train IT consultants with the right technical skills and right customer service skills—nor an effective system to monitor and manage them once onsite and on the job.

This is the problem Entelligence IT was built to solve.

Our premier Managed Deployment Service eliminates “Be-Backs”, frustrations and headaches. Instead, we bring new systems to life, easily and effortlessly, freeing up your valuable time and energy so you can focus on more strategic initiatives.

Here’s how it works:

  1. EntelliCenter Engagement Management Team: Like mission control for enterprise IT deployments, the EntelliCenter is the single point of contact that supports and advises consultants in any situation. It handles site readiness calls, project scheduling and monitoring and tracks daily and weekly status reporting and end of engagement closeout. The EntelliCenter adds an extra layer of technical and operational support whenever our consultants are on site and the backbone behind our legendary Entelligence customer service.
  2. Deployment & Configuration: Our consultants begin with a project kickoff call going through a quality checklist of site readiness items on our end and yours. Once onsite, our consultants get to work quickly and efficiently to plan, deploy and configure your systems. Throughout the engagement, our consultants provide daily and weekly status reports to you and the EntelliCenter, eliminating unwelcome surprises before they happen.
  3. Product Orientation: Once the deployment and configuration steps are complete, we provide your team with complete details and knowledge about how your new systems and software are configured and how to operate and optimize them in your environment. We make sure you know how to tap into your systems’ potential before we leave the site.
  4. Project Closeout: Finally, after project completion, we quickly closeout the remaining reports and any other paperwork from our consultant to document your new environment. We then send out a brief survey to determine not only your level of satisfaction but also to make sure that we tied off any loose ends to complete the project.

Over the last 15 years, Entelligence has performed thousands of engagements and ranked #1 in customer satisfaction year after year. And we can’t wait to get to work for you.

Contact us to get started or to speak to one of our team members about our Managed IT Project Deployment Services.