Posts Tagged ‘High Tech’

We at Entelligence have been blessed with a great team of people who love what they do and elate our clients and customers, both internally and externally. In an industry where more than half of the people are looking for greener pastures at any given time, we are surrounded by team members who want to be here and show it every day by doing amazing work.

We decided that we would shine the spotlight on some of our team and learn a bit about them and why they love being a part of our mission to delight our clients.

Today, we’re talking with Gary Mashia, Project Manager:

First of all, Gary, you’re obviously very good at what you do. How do you get such high customer scores?
First and foremost, I am there to satisfy the customer’s needs. I meet all deadlines. When I complete reports, I make sure that they are accurate and on time. Regarding their storage array, I listen and give them what they want and need.

How has Entelligence contributed to your success?
During the interview process, Helen asked me what I want to accomplish and what kinds of technology I wanted to work on, and she really keyed in on the things I wanted to do. Then, she found the perfect role for me. And, she checks in with me every so often to see if I am still on the track we laid out in the beginning.

In a business that can have such high turnover, and where people with your skills and knowledge are in such demand, why do you stay with Entelligence?
Entelligence takes care of their employees and they take care of their customers. Part of the reason I stay is I love the technology I am working on. But there’s another part to it all. Entelligence shows they care about me and my family. On birthdays, they send cards and gift cards, things of that nature, and I appreciate that. They even remember my kids’ birthdays. I’ve never had a company do that.

Interested in becoming an Entelligence Rock Star? Check out our available jobs here.

We at Entelligence have been blessed with a great team of people who love what they do and elate our clients and customers, both internally and externally. In an industry where more than half of the people are looking for greener pastures at any given time, we are surrounded by team members who want to be here and show it every day by doing amazing work.
We decided that we would shine the spotlight on some of our team and learn a bit about them and why they love being a part of our mission to delight our clients.

Today, we’re talking with Howard Weise, Citrix Network Consultant

So, Howard, tell us a little about your background.
I used to work in a different role before coming to Entelligence. Currently, 95% of my work is on one appliance, the Citrix Netscaler.

Tell us about what your high customer satisfaction scores. How do you do it?
Well, to start with, I try to be a good communicator and I get along with people. I’m also blessed with really good clientele.
And, while I know rules and guidelines can be important, I actually believe that what great people do transcends formulas or sets of rules I don’t consider myself great, but I do strive for greatness.
I also feel that consulting is like a dance; a good engagement takes two good partners. Both the consultant and the client have a role to play.

You’ve performed really well in this role. What would you say has contributed to your success?
To start with I feel like I am working for an honorable company and an honorable group of people. I have complete confidence in them and I know they have my back. I feel like I can be frank and honest, and I never really feel the need to bite my tongue.
Knowing I have that kind of support behind me gives me a lot of confidence and helps me be a little bit looser than I’ve been in other jobs in the past where basically , if there were problems, people were more worried about where to affix blame than solving the problem. I NEVER feel that here.
Also, I am grateful for what I have. I really feel fortunate. Between you and me, I sometimes literally tear up thinking about how much I have. I am healthy. I have a loving wife. I have an awesome job. I have an awesome boss. I feel like my whole life has been setup for me to succeed.
I also try to be balanced. I play music and exercise a lot. I try to get out into nature so I can hear myself think.

How has Entelligence contributed to your success?
Words that come to mind are ‘supportive, and ‘loyal’ and ‘having my back’. I feel really empowered knowing that I have this strong team of people behind me. This allows me to not be bogged down by my insecurities.
And, my manager, Helen Meyer-Smith, is really, really remarkable. She has been a great mentor. She knows how to conduct herself, and she’s the real deal. I think she could be President. I’d vote for her!

What do you like about Entelligence? Why do you stay?
I actually like it here so much that I’ve never seriously entertained leaving. You’re right…recruiters call all the time and we talk, but I’ve never even submitted a resume.

I have an awesome job, a glamorous job, with lots of prestige and enough down time to study and keep up with all the changes going on in our industry. I also feel a strong sense of loyalty to my team at Entelligence. It would be difficult to leave them. They have my back and I feel obligated to have theirs.

I’m really blessed.

Want to be an Entelligence Rock Star? Click here to check out our latest job openings.

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A new survey published by InfoWorld and conducted by Randstad Technologies and Technisource, reveals that over half of all IT workers are willing to condsider moving to a new company if the money and working conditions were right. In fact IT workers are more likely to consider leaving their current jobs than employees in any other industry.

That there are a growing number of opportunities speaks to the overall health of the high tech business. In data storage, for example, the demand is expected to grow by a factor of 50 over the next few years, but the number of qualified people to handle that demand is predicted to grow only by a factor of 1.5.

So, the greener pastures continue to grow. Here at Entelligence IT, we are always looking for qualified people for high-paying NetApp jobs, CommVault jobs, Citrix jobs, HDS jobs, and others.

To read the entire article on the survey results, click here.

A story in yesterday’s New York Times says that federal funds to train people are drying up. Frankly, if we’re only depending on the federal government to solve the problem we’re all in big trouble. Training workers to bridge the skills gap is going to take a joint effort between government investment and business and, to some degree, higher education.

Hopefully that kind of co-operative effort can happen soon. But the programs in place today don’t solve the problem because they often go to the wrong places for the wrong people for the wrong reasons.

On the other hand, companies like Entelligence IT offer training and development today. For example, we offer free NetApp training, free HDS (Hitachi) training, free Citrix training and free CommVault training to those who qualify. Even so, it’s not enough. This training can often cost small companies like ours $50,000 per employee in the first 3 months. And, there’s no guarantee that the employee will be ready to work right away.

The old model is outdated and broken. Hardware and software companies need people to support their products. And companies like ours are dependent on our partners to provide that training. However, the cost model is prohibitive to make any meaningful dent in hiring and training people who are experts in their technology.

I’m working hard to convince these companies to change their thinking – to give away their training for free or, at least make it affordable now. I believe that hardware and software companies who open up their training to the masses will create a wellspring of passionate evangelists for their products. And this in turn will generate even more sales of both products and services.

In the meantime, we continue to offer NetApp jobs, Citrix jobs, Hitachi Data System jobs, CommVault jobs, and others every week. High paying prestigious jobs that we hope to fill soon with qualified and capable team members.

Every day the drumbeat gets a little louder. There are 3 million available jobs in the high tech sector alone and there are simply not enough qualified applicants to do them all. How is that possible, given all of the unemployment numbers? “We run ads every week,” says Entelligence CEO Steve Satterwhite, “for NetApp jobs, Hitachi Data System jobs, Citrix jobs….you name it. And we struggle to find qualified people to fill these vital roles in our company.”

Robert Moritz, Chairman and Senior Partner at Price Waterhouse Coopers has written a terrific article in today’s Harvard Business Review about the subject. He says that most often the blame for our stagnant economy is laid at the feet of the usual suspects-erratic capital markets, systemic risk, tax policy, and regulatory uncertainty. But, he says that the real culprit, and the one that is not being fixed at a fast enough rate is the skills gap, especially here in the West.

To read the entire article, click here