TRANSFORM YOUR TEAM INTO THE MOST TALENTED, PRODUCTIVE & ENGAGED IT WORKFORCE
Entelligence Certified IT Professional training gives your team the soft skills and professional development they need to eliminate project failures and escalations, and create very satisfied customers. This 90-minute certification program is easy to follow, self-paced, and accessible anytime, from anywhere.
With the Entelligence Certified IT Professional training you’ll get 9 bite-sized training modules, including:
- How to Become an A Player Mastering the Customer Experience
- Creating First and LastingImpressions Effective Communication
- How to Handle Escalations & DifficultCustomers
- Leading Project Kickoff Meetings
This fast, friendly and easy-to-use training ensures your team will be prepared for some of the IT industry’s biggest challenges. Each module includes:
- Recaps to reinforce learning
- Quizzes to test understanding
- Techniques and tools that can be used in the workplace immediately
Plus, you’ll have exclusive access to a library of additional resources.
The Entelligence Certified IT Professional training results in a measurable impact:
- Increase Employee Engagement & Retention – Build high-performing teams that go the extra mile
- Drive Productivity – The resulting A Players will be 2x more productive than B Players and 12x more than C Players
- Improve Customer Satisfaction – Win new loyal, repeat buyers and keep highly satisfied stakeholders